Office 365 Login Prompt
If you cancel the credentials prompt you receive this error.
Office 365 login prompt. And if the user cancels the credentials prompt they receive an error message. The connection to microsoft exchange is unavailable. Outlook must be online or connected to complete this action. Outlook prompts for password and doesn t use modern authentication to connect to office 365.
On premise customers with the office 365 client began seeing unexpected credential prompts in outlook for windows starting on or after november 11th. When attempting to create an outlook profile or connect to an office 365 mailbox you are continually prompted for credentials while the client displays trying to connect. In windows 10 windows 8 1 or windows 8 press the windows logo key r to open the run dialog box type regedit exe and then click ok. 2 minutes to read.
Outlook 2016 outlook 2013 exchange online outlook for office 365 outlook 2019. One of the most common issues that outlook users face when they re trying to connect to office 365 mailbox is continually prompt of credentials. Save documents spreadsheets and presentations online in onedrive. Fixed below are the two main options to resolve the issue.
Using the microsoft outlook versions that are listed under the applies to section when you connect to an office 365 mailbox or an online archive you may be prompted for credentials without an option to remember my credeintals on the credential prompt dialog box. This issue occurs if the office 365 tenant has at least one mailbox in the cloud. The connection to microsoft exchange is unavailable. In windows 7 click start type regedit in the start search box and then press enter.
If you re prompted for an administrator password or for confirmation type the password or click allow.